History

Ingle has been a trusted name in the insurance industry since 1946, when John and Muriel Ingle first founded John Ingle Insurance as a family business. The Ingles were selling basic health and accident insurance when they noticed that there was no adequate health insurance for new arrivals to Canada. Recognizing a gap in the market, they soon began providing insurance coverage, as well as housing and employment information to this growing group of customers.

Government departments and ministries took notice of the unique service that the Ingles provided and asked them to help develop insurance plans for new arrivals to Canada and Canadians travelling abroad. The plans that the Ingles developed gave people health coverage where government programs fell short (considered “special risk” at the time) and served as the prototypes for travel health insurance in Canada.

John Ingle Insurance grew and opened offices across Canada. Their business model incorporated innovation and technology early on, providing toll-free telephone access when it was still quite new. They also focused on the specific customer-service needs of their client base, offering multilingual print material and bilingual customer service.

Robin Ingle joined the family business in 1975 and took over as President in 1985. In 2001, Robin Ingle founded Imagine Financial, a Managing General Agent (MGA) that provides insurance products to agents, brokers, and individual clients across Canada.

Today, Ingle International works with agents and insurance providers across Canada and around the world to offer a full range of insurance products and services, including travel, health and life insurance, as well as special risk products. By providing access to insurance products and services to suit the needs and budget of customers, Ingle International and its partners can provide the right coverage for anyone going anywhere in the world.

The mixture of innovation, technology, and quality customer service remains a top priority for Ingle International. With locations in Toronto, Montreal, and Vancouver, Ingle International’s offices include state-of-the-art call centres where highly trained Customer Service Representatives provide customers, partners, and agents with the unique personal attention they need. Ingle International also offers multilingual client services over the phone, in print, and online.

Ingle International is a member of the Ingle Group of Companies, along with its sister companies Novus Health, Intrepid 24/7, and Peak Contact. Novus Health is an information and technology-enabled health services provider offering health navigation and wellness solutions to its Canadians members. Intrepid 24/7 provides emergency medical, security, and travel assistance services to individuals, groups, and associations anywhere in the world. Peak Contact offers innovative solutions to the health care, travel, and insurance industries, including web and mobile software development, contact centre systems, cloud computing, digital marketing, and social media integration.