Products

Our core competency is the sale and marketing of travel, health, and special risk insurance. Ingle offers a complete suite of travel, health, life and living benefits product lines. Our focus is international, catering to individuals working, studying or travelling outside of their home countries and offering a range of products to meet all of our customers’ needs.

We represent a range of Canadian, American and international insurance providers to bring greater choice and enhanced options to the consumer. Ingle is also one of the few companies in Canada with the expertise to handle out-of-the-ordinary requests such as war and terrorism coverage, travel to high-risk destinations or extreme sports. Ingle works with Canadian and international insurers to arrange the necessary coverage.

Marketing

We market our services to individuals, affinity groups, rewards programs and organizations. Ingle operates across many different market segments using multiple marketing channels.

In the affinity and reward channel, targeted marketing allows us to reach a larger base of people at a lower cost with a higher response rate. This also allows us to build brand awareness, and provides added value to the partner organization’s offering to its members.

Our strong, multilingual web presence also gives us a competitive edge and allows us to expand our market share at a low cost base.

Customization

We work with our partners to create customized and integrated solutions for your member bases. We use multiple points of contact to connect with the consumer: the internet, our customer care centre and local licensed agents.

Some of the customization options available to our high-volume partners include:

• branded policies and product information
• customized website, including products and services of interest to your members
• dedicated toll-free and local phone number
• informational documents geared specifically to your members, including helpful tips and branded content
• informational seminars geared to the needs of your members

The Personal Touch

Our customer service strategy is service-oriented and designed to match the needs of a customer to the benefits of a product. This enables us to offer superior service to market segments that have special needs, such as individuals with complex health issues or unusual travel patterns.

Customer care is an integral part of our business model. Our highly trained customer care centre staff provides customers with unique personal attention, and helps with their individual needs. Our staff is multilingual, and our marketing material is available in 12 different languages.

Experience

Some of our high-profile clients include:

• The Canadian Diabetes Association
• March of Dimes Canada
• School boards and educational organizations
• Colleges and universities
• Aid organizations and NGOs
• Youth travel & exchange programs
• Robert Young Pelton, Author of “The World’s Most Dangerous Places”
• Security consultants
• Environmental consultants
• Writers and academics